Privacy Policy

Last modified: May 25, 2018

 

Thank you for using Creatubbles. Creatubbles PTE. LTD, its subsidiaries and related companies, and its affiliates (together all “Creatubbles”) values your privacy, and we want you to know what information we collect and what we do with it. We understand how important privacy is to you and your child. This Privacy Policy describes how we use, share, process and protect information that we collect from you and your child through Creatubbles.com, via any direct communications with Creatubbles, or through any other websites or online services that Creatubbles operates, partners with or links to (collectively our “Sites”).

 

This Privacy Policy was written in English (US) and may be translated to other languages solely for the convenience of our Users. In all cases and specifically if a potential conflict between versions arises, the English version of this Privacy Policy controls.

 

OUR SERVICES

 

Creatubbles is dedicated to providing safe and quality online social media environments, platforms, and applications for you and your child to use to collect, store, and share your creative content (“Creations”) created by an individual (a “Creator”) and to discover, review, and comment upon Creations posted by other Creators (our “Services”). We may offer Services to both Registered and Non-Registered Users (collectively “Users”). “Registered Users” are individuals, parents, or legally authorized supervisors per our Terms of Use who access our Sites and register for our Services. “Non-Registered Users” are those individuals who access our Sites but decide not to become Registered Users. Creatubbles may offer different Services to Registered and Non-Registered Users.

 

While our Services are primarily focused on managing the Creations of Creators that may be minors, individuals of any age may use our Services. Please review our Terms of Use which preclude children under the age of 13 from registering directly for our Services and only permits their use of our Services as such are provided to parents and other legally authorized supervisors.

 

WHAT INFORMATION WE COLLECT

 

We collect the following types of information.

 

Information you provide to us.

 

Users may be prompted to provide some or all of the following types of information in order to register, access various content or features, submit Creations and other content, directly contact us with questions or feedback, or access other features of our Services; if you choose to withhold any of the information, it may not be possible for you to access certain parts of the site or use certain features:

 

  • Contact information, such as name or e-mail address

  • Username and password for Creator accounts

  • Geolocation or address information

  • Communications preferences

  • Search queries

  • Comments and other information posted through interactive online features

  • Correspondence you send to us

 

Information provided in Public Areas.

 

  • Some of our Services may allow Users to browse, find, and comment upon Creations.

  • Users may enter text and information in open fields, such as comment sections and message boards, or comment on, follow or “Bubble” Creations.

  • By choosing to participate in these public areas of our Services, please be aware that any information submitted through these areas is not private and that information associated with your Creator account, such as your Username, may be displayed to the public.

  • Please use caution in disclosing personal information in these public areas.

  • We may, but are not obligated to, monitor such public areas via software, personnel, or other methods to check for obscenity, defamation or other types of abusive language or behavior, as well as for content that may infringe our rights or the rights of others, all of which types of content we may remove at any time.

  • Creatubbles is not responsible for the information Users submit in open forums and public areas, or for other User's actions with respect to that information.

 

Information We Automatically Collect.

 

  • Analytics information: We use third-party analytics tools, including Google Analytics (Google LLC) and Mixpanel (Mixpanel Inc), for both registered and unregistered users, to help us measure traffic and usage trends of our Services, to generally enhance our Services and our Sites, and to personalize your experience with our Services. These tools collect information sent by your device or our Services, including the web pages you visit, add-ons, IP addresses and device information, metadata, and other information that assists us in improving our Services. We collect and use this analytics information from Users on an aggregated basis in such a manner that it cannot reasonably be used to identify any particular individual User.

  • Cookies and similar technologies: We may use cookies and similar technologies like tags, pixels, web beacons, and local storage to collect information about how you use Creatubbles and provide additional features to you. We may also record and use log file information or device identifiers reported from your mobile devices or from your browser when you access our Services. We may ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or the third party. We use these technologies, for example, to help us recognize your browser, to save and remember any preferences that may have been set, to help us customize our Services for your use, to provide customized content to you, and to help measure and research the effectiveness of our Services, interactive online content, features, and other communications.

  • Metadata: Metadata is technical data associated with Creations and other content provided by Users and which may provide information about you or your Creations. Creators are responsible for adding, deleting, or modifying any metadata associated with your content.

 

Information We Receive From Third Parties.

 

  • There are instances where we may receive information from third parties with whom we have relationships, such as when your account with us is used to register for or access the services of others, or when your account with others is used to register for or access our Services. Please note that you may be required by us or by authorized third parties to provide additional or different information in order to complete registrations or start or continue use of Services.

  • We may also receive information that you have separately shared with other sites or entities, such as those that create professional marketing lists, to receive special offers and promotions from its partners. These entities or sites may agree to share your information with us. Whether or not any third party actually shares your information and to what extent they do share with us will depend on their agreement with us and their individual privacy policy.

  • We may purchase marketing data from third parties and add it to our existing user database to better target our advertising and to provide pertinent offers in which we think you would be interested. We may tie this information to the personally identifiable information that you have provided to us.

  • In order for Creatubbles to receive information from third parties as set forth in above, Creatubbles will always comply with any applicable laws, ordinances and guidelines that may apply to it.

  • Creatubbles is not responsible for and will assume no liability if another site or commerce provider collects, uses or shares, any information about you in violation of its own privacy policy or applicable law.

 

HOW WE USE YOUR INFORMATION

 

In addition to some of the specific uses of your information we describe in this Privacy Policy, Creatubbles may use information we collect about you to:

 

  • Fulfill your requests for Services and information

  • Enable you to participate in interactive features, such as comment boxes and forums

  • Provide personalized content and information to you, which could include online ads or other forms of marketing

  • Provide, improve, test, and monitor the effectiveness of our Service

  • Develop and test new products and features for our Services

  • Monitor metrics such as total number of visitors, traffic, and demographic patterns

  • Diagnose or fix technology problems

  • Otherwise support the internal operations of the Services

  • For any other purposes disclosed to you at the time we collect the information or with your consent

 

DISCLOSURE AND SHARING OF YOUR INFORMATION

 

We will never share, sell, rent, or trade your registration and personal information with any third parties without your consent or other than as described in this Privacy Policy. We may share information that is collected from you in the following circumstances:

 

  • Authorized third-party service providers. We may share your information with our third-party service providers to help us fulfill requests and perform various functions necessary to our Services.

  • Affiliated companies. In some circumstances, we may have affiliated companies, partners, or agents acting on our behalf or at our instruction and we may share your information with them.

  • Business transfers. We may share your information with a relevant party in connection with a business transaction to transfer of the business relating to the Services, such as the sale of the Services, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

  • Legal purposes. We may disclose your information to a relevant party to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, property, safety, and security of Creatubbles, our users, or the public.

  • With your consent. We otherwise may share your information with your consent.

  • Aggregated information. We also may share aggregated or anonymized information with third parties, including to help us develop additional services or to help these third parties develop their own products and service offerings.

 

ACCESS AND OPTIONS

 

We endeavor to give you access to your registration information so that you can modify or delete it. In some instances, we may not be able to provide immediate access to your information, but will reply to your requests within a reasonable time period. Where applicable and practical, we will provide Users with opt-in and opt-out choices for subscribing or unsubscribing from Services. Requests by parents or other legally authorized supervisors to access information of minors are subject to Creatubbles verifying to our satisfaction that the requester is the parent or legally authorized supervisor of the child.

At your request, we will delete any reference to you and your identifying information in our database.

 

PROTECTION OF YOUR INFORMATION

 

Creatubbles is committed to protecting your information and your choices for its intended use. We have adopted technical, administrative, and physical procedures that are reasonably appropriate and satisfactory pursuant to applicable laws, ordinances and guidelines etc. to help protect this information from loss, misuse, and alteration. Please note that even with above procedures, no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using our Services, but we cannot guarantee that your information will be fully secure or safe from accidental loss, misuse, or malicious action by any party.

 

THIRD PARTY SERVICES, CONTENT AND LINKS

 

We may display links to other sites and we may provide tools and widgets from other sites and services, including tools that allow you to share, distribute, or otherwise publish or make available your Creations and other Service content via such other sites. You may also find links to Creatubbles on the sites of authorized third parties, that allow you to access and use our Services through the sites and services of such authorized third parties. Creatubbles is not responsible for those other sites and services, their privacy policies, or how they treat information about their users. You should review the privacy policies of these third party sites for their policies and practices regarding the collection and use of your information as their policies may differ from ours.

 

CROSS-BORDER TRANSFER OF INFORMATION

 

Creatubbles is an international business and our collection, storage, and use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada, or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using our Services, or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to, those in the country where you reside and/or are a citizen.

 

CHANGES TO THIS PRIVACY POLICY

 

We may make changes to this Privacy Policy at any time and without prior notice by posting an updated policy on our Sites. These changes will be effective immediately upon posting. You should periodically review the Privacy Policy so that you are up to date on our most current policies and practices. If we make a change to this Privacy Policy that, in our sole discretion, is material, we will notify you in a manner that we think appropriate. By using our Services, you agree to the terms and conditions of this Privacy Policy and our Terms of Use, and by continuing to use our Services after changes have been made, you agree to the changes.

 

​YOUR RIGHTS

 

We want you to be aware of the rights you may have that relate to the data we collect, hold and use that relates to you and the origins and destinations of such data. You have the right to obtain the following from Creatubbles within a reasonable time of us receiving your specific written request at privacy@creatubbles.com:

 

  • Information regarding the types of personal data we collect and the origin and use of such data

  • Identification of any data processors we use and the purposes and methods of data processing utilized by each such data processor

  • Confirmation of whether we currently collect, maintain or communicate any of your personal data within the direct control of Creatubbles or affiliates we control

  • Access, rectify, erase, restrict processing of, object to the processing of, or port any of your personal data, to the extent that such personal data is within the direct control of Creatubbles or affiliates we control by contacting us at the contact information provided in this Privacy Policy

  • Confirmation of whether we have previously collected, maintained or communicated any of your personal data within the direct control of Creatubbles or affiliates we control

  • Confirmation that your personal data has been updated, corrected, blocked or deleted, to the extent that such personal data is within the direct control of Creatubbles or affiliates we control

  • Changes to selections you make regarding the uses of your personal data, including the use of such data in its native, altered or anonymized forms

  • Changes to selections you make regarding the sending or receiving by Creatubbles of advertising, promotional, sales and marketing, research or other commercial communications involving your personal data

  • Complain to the relevant supervisory authority in the event of an actual alleged infringement of your rights

 

Still Have Questions?

 

If you have any questions or concerns regarding our Privacy Policy or otherwise about our privacy practices, please email us at privacy@creatubbles.com or write to:

 

Creatubbles
Attn: Privacy Officer
80 Changi Road, #03-25 Centropod@Changi
Singapore 419715


 

Please also read our Terms of Use.

 

The previous Creatubbles Privacy Policy can be found here.